Privacy Policy
Effective: July 25, 2026
ILJI processes only the personal information needed to provide the ILJI mobile application and related services (the "Service"). This Policy explains in plain language what we process, why we process it, and how you can exercise your rights.
1. Information We Process
| Category | Information | Purpose | Retention |
|---|---|---|---|
| Account | Email, login-provider identifier, ILJI user identifier, team display name, and protected credentials for email login | Sign-up, login, account security, and password reset | Until account deletion |
| Service content | Schedules, D-Days, contacts, notes, templates, team assignments and change history, calendar events you choose to import, photos, and other content you enter | Scheduling, documents and messages, team collaboration, and sync | Until you delete the content or your account, subject to the team and photo rules below |
| Location | Coordinates and address when a team work timer starts | Record where work began | Retained with the related schedule |
| AI features | Questions and requests, limited recent conversation, schedule information needed for the answer, and public search queries when web search is enabled; account and request identifiers; response results, processing method, response time, usage and cost; app, plan, language, and AI model information; and any thumbs-up, thumbs-down, or optional reason you select | Template generation, schedule analysis, public web search, and AI quality and reliability improvement | Conversations are mainly stored on your device until you delete them. Quality information and feedback linked to your account are retained for 90 days. Daily statistics that no longer identify an account or individual request are retained for 13 months. External processing follows Section 5 |
| Purchases | Store transaction identifiers, subscription plan, status and period, and ILJI user identifier | Purchase validation, paid access, restore, and refund handling | Until account deletion or the end of a required legal period |
| Diagnostics and security | Pseudonymous user identifier, app version, device and operating system, error details, language, time zone, approximate region inferred from IP, and access or usage records | Fix errors, maintain reliability, and prevent misuse | Generally 30 days for diagnostic logs; longer if required by law |
| Website use | Pages and paths visited, referral source, country, device type, browser, and operating system | Understand and improve website use | Deleted or anonymized when no longer needed for that purpose |
| Support and deletion requests | Email, message, and information needed to verify the account | Respond, verify identity, delete accounts, and resolve disputes | Deleted after completion. Consumer complaint and dispute records are retained for three years as required by law |
We do not receive your full payment card or bank-account details. Business settings, payment instructions, signatures, custom message text, AI conversations, and certain preferences may be stored only on your device and may not be recoverable after deleting the app or changing devices.
2. How We Receive Information
- When you sign up or enter or upload content;
- when you use Google, Kakao, or Apple login;
- when you purchase through the Apple App Store or Google Play;
- when diagnostic, security, or usage records are generated;
- when website visit statistics are generated; and
- when you contact support or request account deletion.
Calendar import saves events from a calendar or file you select after you review them. ILJI does not continuously sync or modify the source, and does not import attendees, account email, or attachments.
3. Team Sharing and Other Disclosures
We do not sell personal information or disclose it for advertising. Information may be shared in these limited situations:
- Team schedules, contact information included in them, photos, templates, assignments, and change history are shared with authorized team members.
- Information is sent to a recipient when you choose to share a PDF, message, or photo through another app.
- You consent to the disclosure or it is lawfully required.
Team schedules, photos, and work history remain as team assets after you leave a team or delete your account. A former contributor label or similar attribution may remain in team records.
4. Service Providers
We use the following providers only to perform services for ILJI and require appropriate protection through contracts and oversight.
| Provider | Service |
|---|---|
| Supabase Pte. Ltd. | Account authentication, data and photo hosting, and operations |
| RevenueCat, Inc. | Subscription status and purchase entitlement management |
| Functional Software, Inc. (Sentry) | Error and performance diagnostics |
| Google LLC | Google login, Google Play billing, address and maps, and AI features |
| Kakao Corp. | Kakao login and address search |
| Apple Inc. | Apple login |
| Apple Services Pte. Ltd. | App Store in-app purchases |
| Plus Five Five, Inc. (Resend) | Account confirmation, password reset, and security email |
| Vercel Inc. | Website hosting and aggregate visit analytics |
5. International Transfers
Some information may be transferred internationally through service providers as necessary to enter into or perform our contract with you. Where separate consent is required, we ask before you use the relevant feature. Transfers occur over protected network connections.
| Recipient and country | Information and purpose | When | Retention |
|---|---|---|---|
| Supabase Pte. Ltd. / Singapore privacy@supabase.io | Account, service content, photos, location, and usage records / authentication, storage, sync, and operations | During sign-up and Service use | Primary data is stored in the Seoul, Korea region until the applicable account or data retention period ends. Processing needed for operations may occur in contractually permitted regions |
| RevenueCat, Inc. / United States compliance@revenuecat.com | User identifier and transaction or subscription status / billing access | On purchase, restore, or subscription change | Under the provider's policy and applicable law |
| Functional Software, Inc. (Sentry) / United States sentry.io/privacy | Pseudonymous identifier and device, app, and error data / diagnostics | When an error occurs | Generally 30 days |
| Vercel Inc. / United States privacy@vercel.com | Pages and paths visited, referral source, country, device, browser, and operating system / website operations and analytics | When visiting the website | Deleted or anonymized when no longer needed |
| Google LLC / United States policies.google.com/privacy | Login data, transaction identifiers, address or map requests, AI questions, and necessary schedule information / requested Google feature | When using Google login, Play billing, maps, address, or AI features | Under Google's service settings and contract; AI web-search processing is generally retained for 30 days |
| Apple Inc. / United States apple.com/legal/privacy/contact | Login identifier / Apple login | When using Apple login | Under Apple's policy and applicable law |
| Apple Services Pte. Ltd. / Singapore apple.com/legal/privacy/contact | Transaction identifier / App Store in-app purchase processing | When making an App Store purchase | Under Apple's policy and applicable law |
| Plus Five Five, Inc. (Resend) / United States privacy@resend.com | Email address and message / account and security email delivery | When an email is sent | Generally 30 days |
Provider contact details and privacy practices are available in each provider's official privacy policy. You may avoid an optional transfer by not using that feature. Refusing a transfer needed for authentication or account email may prevent sign-up or limit account features.
6. Retention and Deletion
- Some deleted schedules and contacts may remain marked as deleted for up to 60 days for device synchronization and recovery before final deletion.
- Personal and team photos are automatically deleted 90 days after upload, even if the uploader deletes their account earlier.
- Team schedules and change history remain as team work records. Team photos remain part of those records but are automatically deleted 90 days after upload.
- AI quality information and feedback linked to your account are deleted 90 days after creation. After that, only daily statistics that no longer identify an account or individual request are retained for up to 13 months.
- Electronic information is securely deleted or rendered unrecoverable when its retention period ends.
We may retain transaction and withdrawal records for five years, complaint and dispute records for three years, advertising records for six months, and access records for the period required by Korean law.
7. Your Rights and Account Deletion
You may request access, correction, deletion, restriction, or withdrawal of consent. Use the relevant controls in the app or email support@ilji.app. We may verify that the request comes from the account owner before responding under applicable law.
You may delete your account in account settings. If you cannot sign in, follow the account-deletion instructions on our website and submit an email request. A team owner must transfer ownership before deleting an account if other members remain. Deleting an ILJI account does not cancel an App Store or Google Play subscription.
Deleting AI chats from a device removes only the conversation stored on that device and does not delete AI quality information already collected. Canceling feedback removes that thumbs-up or thumbs-down. Deleting your account removes AI quality information and feedback that can be linked to the account. Statistics already combined so that they no longer identify an account or individual request may remain for their stated retention period.
8. Device Permissions
| Permission | Purpose |
|---|---|
| Camera and photos | Take, attach, and save photos |
| Location | Record a team work timer's starting location once |
| Contacts or caller identification | Select contacts and provide caller-identification features |
| Calendar | Import device calendar events you select |
| Microphone and speech recognition | Enter AI questions by voice |
| Notifications | Deliver schedule reminders |
Permissions are requested when needed and can be changed in device settings. Refusing an optional permission does not block unrelated features, but the requested feature may be unavailable.
9. AI and Location Details
- When you use AI, your question and the minimum schedule information needed for the answer may be sent to Google's AI services. We limit unnecessary contact details, photos, and precise location data.
- Text you enter in a question may be sent as written. Avoid including names, phone numbers, addresses, or sensitive information unless truly necessary.
- AI conversation text is mainly stored on your device and can be deleted in the app. Conversations containing web-search results are retained on the device for no longer than two years.
- To improve AI quality, we may separately record response processing results, response time, usage, and any thumbs-up, thumbs-down, or reason you select. This quality information does not store question or answer text, chat content, schedule titles or content, or free-text feedback.
- Location is processed once when a team work timer starts and is not continuously collected in the background.
10. Security
We use reasonable administrative and technical measures to protect information from loss, unauthorized access, alteration, or misuse. These include protected transmission and storage, access restrictions, credential safeguards, diagnostic-data minimization, and regular review.
11. Advertising and Tracking
ILJI does not provide personalized advertising or track you with mobile advertising identifiers. The website uses Vercel Analytics and may process pages, referral source, country, device, browser, and operating system for visit statistics. Signed-in status and in-app schedules, contacts, and AI conversations are not sent to website analytics.
12. Privacy Contact
| Business | ILJI / Business Registration No. 338-69-00732 |
|---|---|
| Representative and Privacy Officer | Jeongwoo Cheon |
| support@ilji.app | |
| Phone | +82 10 7485 7405 |
| Address | Room 1103-T21, 11F, 588 Jungbong-daero, Seo-gu, Incheon, Republic of Korea |
13. Changes to This Policy
We will post updates before they take effect. If a change materially affects your rights, we will provide additional notice with reasonable advance time.
This English version is provided for convenience. If it differs from the Korean version, the Korean version applies to the extent permitted by law.