Set up caller ID
Show a name saved in ILJI when that person calls.
4 min read
Caller ID can show a name saved in ILJI when a call comes from a number that is not already in your device contacts.
Set up caller ID on iPhone
- 01
Open Caller ID in ILJI
Choose Caller ID under More to see its current status and setup guidance.
- 02
Go to iPhone Settings
Open Settings > Phone > Call Blocking & Identification.
- 03
Enable ILJI
Turn on the switch beside ILJI, then return to the app and check the status again.
Set up caller ID on Android
- 01
Open Caller ID in ILJI
Start setup from Caller ID under More.
- 02
Allow the requested permission
Allow the phone-related permission needed to identify a saved number when it calls.
- 03
Check the setup status
If permission was denied or needs to be restored, review ILJI's permissions in device settings.
Which name appears?
- If the number is also in your device contacts, the device contact name takes priority.
- If it is not in your device contacts, ILJI uses the saved ILJI contact category and name.
- Editing or deleting an ILJI contact also updates caller identification. Some devices may take a short time to reflect the change.
If a name does not appear
- Make sure the complete phone number is saved correctly.
- On iPhone, confirm that ILJI is enabled under Call Blocking & Identification.
- On Android, confirm that ILJI has the requested phone-related permission.
- If you just changed the contact, reopen Caller ID in ILJI and check the latest status.
- Caller identification may be unavailable or limited on some devices and operating-system versions.
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