Continue using ILJI on a new device

After changing phones or reinstalling ILJI, sign in to the same ILJI account to continue with account schedules, contacts, team calendars, and work forms. Content kept only on one device and device permissions need to be prepared again.

Before changing devices

• Check the current email address and sign-in method under Login information.
• If you joined with Google, Apple, or Kakao, remember both the service and the account selected inside it.
• Save anything you need from content that does not sync, such as AI chat history.
• Check which App Store or Google Play account was used for a paid subscription.

Start on the new device

1. 01

   Install ILJI and use the same sign-in

   Both the method and the email or social account must match the previous account.

2. 02

   Wait for schedule sync

   If you have a long history, use a stable connection and wait for the selected range to download.

3. 03

   Review calendars and contacts

   Check personal schedules, joined teams, contacts, and work forms.

4. 04

   Review the subscription

   The existing benefits reconnect to the same ILJI account, so do not purchase again while the status is still updating.

5. 05

   Allow notifications and device access again

   Grant access for the features you will use, such as notifications, photos, and microphone.

6. 06

   Add Home Screen widgets again

   Place widgets on the new device and choose content such as a D-Day again.

Content that does not move automatically

• AI chat history on the previous device
• Customer message wording managed on that device
• Home Screen widgets and their positions
• Notification, contact, photo, microphone, and other permissions that the new device asks for again
• Customer signatures kept only on the previous device

If schedules are missing

1. 01

   Compare sign-in accounts

   Make sure the email or social account matches the old device.

2. 02

   Review Schedule sync

   For missing older schedules, choose a wider history range and wait for completion.

3. 03

   Review team status

   Check whether you still belong to the team or a plan change has limited access.

4. 04

   Find the cause before recreating schedules

   Entering them again under a different account can create duplicate records.