View, change, or cancel a subscription

You can start Plus or Team from Free and switch between the two paid plans in ILJI. Choose the plan in the app, while the App Store or Google Play handles payment approval, renewal, cancellation, and refunds.

Start a subscription

1. 01

   Open the plan card in More

   If you are on Free, tap Learn more on the ILJI plan card at the top of More.

2. 02

   Choose a plan and billing period

   Select Plus or Team, then choose monthly or yearly billing.

3. 03

   Confirm with the store

   Review the price, trial status, and billing start date before approving the purchase through the App Store or Google Play.

Check your current subscription

Open Subscription management from More to see your current Plus or Team plan, monthly or yearly billing period, and next renewal date. If renewal is off, ILJI shows that the subscription has been canceled and the last date your Plus or Team benefits remain available.

Change plans

1. 01

   Open the option for your current plan

   On Plus, tap Learn more on the plan card at the top of More. On Team, open Subscription management and tap View other plans.

2. 02

   Choose the plan you want

   Plus subscribers see Team only, and Team subscribers see Plus only. Choose monthly or yearly billing.

3. 03

   Review the price and effective date

   Check the billing period and price on the button, then approve the change on the store's final confirmation screen.

The same Team plan screen can also open when a Plus subscriber tries to create a second team calendar or use a Team-only feature such as Assigned to me.

When a plan change takes effect

• An upgrade from Plus to Team takes effect after store approval. It can take a short time to appear in the app.
• A downgrade from Team to Plus takes effect after the current Team access period ends.
• Check the store's final confirmation screen for the exact charge and effective date.

Use your subscription after reinstalling or changing devices

Sign in with the same ILJI account after reinstalling the app or moving to another device. Your existing subscription connects automatically, so you do not need to pay again.

Turn off automatic renewal

1. 01

   Open Subscription management from More

   Review your current plan and access period, then continue to the store's subscription settings.

2. 02

   Choose the ILJI subscription

   Find it under App Store subscriptions on iPhone or Google Play subscriptions on Android.

3. 03

   Turn off renewal

   Cancellation stops the next charge. Your current benefits remain available through the last access date shown in ILJI.

Your account changes to Free after the last access date. Existing schedules and records are not deleted immediately, but new activity above Free limits and some Team features can be restricted.

Request a refund

Refunds follow the policy and process of the App Store or Google Play account used for purchase. ILJI cannot approve a refund directly. After the store sends the refund result, your plan in ILJI updates to match it.

If you paid but still see Free

1. 01

   Check your ILJI account

   Make sure you used the same email address or social sign-in method as when you subscribed.

2. 02

   Reconnect and reopen the app

   Store confirmation can take a short time after a purchase or plan change. Fully close ILJI, check your connection, and open it again.

3. 03

   Check the store used for purchase

   Confirm that the ILJI subscription is active in the App Store or Google Play.

4. 04

   Contact us if it still shows Free

   Send your ILJI account email, purchase platform, and product name to support@ilji.app. Do not send card details or your store password.