Fix schedule notifications that are missing or late

When a notification does not arrive, first check whether that schedule has a reminder, then review ILJI and device notification settings. Checking one layer at a time makes the cause easier to find.

Start with the schedule

• Make sure the schedule date and start time are correct.
• Check that the reminder time you need is selected.
• Make sure the schedule is not already completed or canceled.
• After editing a recurrence, check that the affected date received the change.
• For a team schedule, check whether the team's bell is set to All reminders, Assigned to me, or Off.

Then check the device

1. 01

   Allow notifications for ILJI

   Open your device notification settings and make sure ILJI can send notifications.

2. 02

   Review Do Not Disturb and Focus

   Check whether notifications are being silenced or hidden at certain times.

3. 03

   Review battery saving

   Make sure battery-saving features are not overly restricting ILJI in the background.

4. 04

   Open ILJI again

   After restarting the device or changing time zones, open the app so current schedules and reminders can be prepared.

If only some notifications are missing

When other schedule notifications work, check the affected schedule's time, reminder, and status before changing device-wide settings. If only one team's notifications are missing, review that team's notification scope and whether the schedule is assigned to you.